The Dyson Guarantee
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complimentary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.
Free Dyson parts and labour
Help from Dyson experts
Hassle free replacement
Cordless in a bigger format. For quicker intelligent cleaning.
Up to 120 minutes of run time.¹
150% bidder bin² for less bin emptying between cleans
25% wider cleaner head² for faster room cleaning
Laser detects the particles you can’t normally see³
Hair screw tool
The most powerful, intelligent cordless vacuum⁴
Up to 60 minutes of run time⁵
Laser detects the particles you can’t normally see³
Measure microscopic dust particles for scientific proof of deeper clean⁶
Anti-tangle cleaner head
Hair screw tool
Up to 60 minutes of powerful suction
Senses and adapts to all floor types
(in Auto mode with High Torque cleaner head)
Advanced filtration and hygienic point-and-shoot bin emptying
Powerful suction to deep clean everywhere
Up to 60 minutes run time⁷
Up to 40% bigger bin for bigger cleans⁸
Fully sealed filtration system traps 99.97% of particles as small as 0.3 microns⁹
Motorised Direct Drive technology deep cleans carpets and hard floors
Powerful suction for versatile cleaning
Up to 40 minutes run time¹⁰
Direct drive cleaner head for strong pick-up
Whole-machine filtration and hygienic bin emptying
Lightweight with powerful suction
Up to 30 minutes run time¹⁰
Whole-machine filtration and hygienic bin emptying
Reach Undertool
A brand-new way to clean hard floors
The first omnidirectional Fluffy™ cleaner head¹¹
Effortlessly manoeuvres around obstacles and into tight spaces¹²
Five stage filtration captures fine particles
Single-button power control for comfortable, continuous cleaning
Moves forwards, sideways, backwards and lies flat under furniture
The most powerful, ultra-lightweight cordless vacuum.¹³ Only 1.5kg.
Kills 99.99% of microscopic particles¹⁴
No loss of suction¹⁵
1.5kg lightweight format
Engineered for hard floors
Choose Your Model
The Dyson Guarantee
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
Help from Dyson experts
Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle free replacement
If we can’t repair your machine, we’ll replace it while it’s under guarantee. Fast.
- Run time based on consecutive use of two separate battery packs.
- Compared to the standard Dyson V15™ vacuum.
- Laser engineered for hard floors. Effectiveness of laser influenced by ambient light conditions, debris type and surface.
- Suction tested to EN IEC62885-4 CL5.8 and CL5.9, tested at the flexible inlet, loaded to bin full, in Boost mode against the cord-free stick market.
- Applies in Eco mode with non-motorised tool. Actual run time will vary based on power mode, floor type and/or attachments used.
- Best accuracy achieved in Auto mode. Auto ramp feature in Auto mode only. Testing based on average in home usage according to Dyson internal test data.
- Stated runtime applies in suction mode 1 with a non-motorised tool attached.
- Compared to Dyson V8 Animal cordless vacuum.
- Tested against EN 60312-1 5.11. Tested in MAX mode.
- Stated runtime applies in powerful suction mode with non-motorised tool attached.
- Compared to all cordless vacuum cleaners with soft roller cleaner heads and 360° castor wheels, according to GFK sales tracking data in each market.
- Tight spaces refer to gaps that are wider than 20.7cm.
- Suction tested to IEC 62885-2 CL5.8 and CL5.9, loaded to bin full, in MAX mode.
- Filtration tested against ASTM F1977-04, tested in MAX mode.
- Actual run time may vary based on mode, floor type, and attachment used.